Payment Methods

Hoka One One accepts credit/debit cards issued by:
•    Visa
•    MasterCard

Gift cards issued by any of the above credit card companies are also accepted.
Credit/gift cards will not be charged until your order is shipped. If your order contains multiple items that ship at different times, you may see multiple charges on your credit card statement or gift card balance.

Troubleshooting Credit/Debit Card Payment Errors
•    Check to make sure the billing information you entered is correct.
•    Remove dashes or spaces from the card number.
•    If the card is new or was recently reissued, make sure it has been activated.
•    If you still experience a payment error after completing the above steps, please contact your credit card company.

Daily Spending Limits for Debit Cards
Most debit and check cards have daily spending limits that may delay the processing of an order even if there is enough money in the account. Please contact the card issuing bank for information about your daily spending limits if you are having difficulty placing your order.

Account Verification
To prevent delays in processing your order, please ensure that the billing address on your order matches the address that appears on your bank statements. If you are unsure of your billing address, please contact your bank directly.

Locating Your Credit Card Security Code
The Credit Card Security Code is a unique three printed on the back (Visa/MasterCard) of your card. Your order cannot be processed without this code.